Return & Refund Policy – Unique Gears Hub

Last updated: July 2025

Overview

At Unique Gears Hub, we strive to ensure customer satisfaction. You have 30 days from the date of purchase to request a refund or exchange. Unfortunately, after this period, we cannot offer a full refund.

To qualify for a return, your item must be unused, in its original condition, and include original packaging.

Items not eligible for return include:

• Perishables (food, flowers, newspapers)
• Sanitary and personal care items
• Hazardous materials
• Flammable liquids or gases
• Gift cards
• Downloadable software
• Health & personal care items

Proof of purchase is required. Please do not return items to the manufacturer.

Partial Refunds

• Items with visible use or damage not caused by us
• Opened media (CD, DVD, software, etc.)
• Returns initiated after 30 days

Refunds

After receiving and inspecting your returned item, we will notify you about the refund status via email. If approved, a credit will be applied to your original payment method within a few days.

Late or Missing Refunds?

– Check your bank account again
– Contact your credit card provider
– Speak to your bank (processing time varies)
– Still no refund? Contact us at info@uniquegearhub.com

Sale Items

Only regular-priced items can be refunded. Sale items are non-refundable.

Exchanges

We replace items only if they are defective or damaged. To initiate an exchange, email us at info@uniquegearhub.com and send the product to: 460 W 34th St., New York, NY 10001, United States.

Gifts

If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit. If the sender shipped it to themselves, refunds go directly to the sender.

Shipping Returns

Ship your product to: 460 W 34th St., New York, NY 10001, United States

You are responsible for return shipping costs. If refunded, return shipping will be deducted from your refund. Shipping times may vary depending on your location. Consider a trackable method or shipping insurance for valuable items.

Need Help?

For questions, email us at info@uniquegearhub.com or call us at +1 214-234-5678.